HP: Bad Brand?

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HP: Bad Brand?

Hi. I bought a new HP Compaq lap top in August this year. It cost me about $2000 all up. A few weeks after I bought it, the CD/DVD drive broke down and wouldn't open. And when I pressed it, the computer restarted. I took it back to where I bought it and they sent it away to get fixed. That took 4 weeks to get fixed. Earlier this month, my laptop broke again. This time it was the mouse click button that wouldn't work and also it kept overheating and freezing on me. So once again, I took it back. I got it back this Tuesday and went to the car to try it and the other mouse button didn't work! So it came back worse than what it was! Argh! I went back and suggested a replacement as this one was obviously faulty and they couldn't fix the problem. They said they couldn't replace it until they get authorization from HP themselves. I waited all week for HP to ring me. By Friday, I rang consumer affairs and asked what my rights were, which they said, "Wherever you bought it from has to replace it, not the company or brand of laptop." So I went in to see them and told them this. Consumer affairs rang them up and the next day they said I could have a full refund! Yay! :) So I bought an ASUS laptop! Has anyone else had problems with HP? What about ASUS?

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	Alex		29-Feb-08

HP is #1 in computers. Everything I own is Hp. Computers, Monitors, Printers, Televisions, and Cameras. I've never had a problem

	Kristy Leigh-Anna		05-Feb-07

A friend here at college had to send her HP back, because hers refused to ction properly. But she's the only person I've known to have issues, and HP is fairly popular around here. I personally have a Gateway, no problems.

	Baltazar		26-Jan-07

Sony Vaio's the way to go.

	Vincent		24-Jan-07

After going through 4 laptops last year, I decided to buy an HP because my dell was stolen. Like you, I have a minor problem with a key as well, but you can't expect one to run like an expensive Vaio. Anyway, ASUS ain't that popular but its pretty good, but the best you can get is a sony or toshiba. Cheers.

	Evan		13-Jan-07

bad brand*

	Evan		13-Jan-07

no its not the brand, im using an HP right now and both of my brothers and my dad have HP laptops. u just got a really bad one...and HP compaq is an oxymoron, and if its a compaq then thats a band brand.

	www.geocities.com/bmpoetry		13-Jan-07

both my laptops are dell... the first one they dont make anymore.. it came out like a year ago but it had too many problems.. battery, cd drive, cords, keys...., but i never had an hp.. it could just be the version of the computer.. and i never even heard of the other brand before

	Justin!!!2		13-Jan-07

isnt an HP compaq an oxymoron?

	Autumn		12-Jan-07

I have an HP Pavilion, and I've never had any problems with it except for when my brother dropped it. One of the keys wouldn't work, but I kept playing with it, the laptop restarted and it went back to its old self. I hear that Compaqs aren't that great though, so it might just be the type that you got.

	Janine		12-Jan-07

You have had your problems! I wonder if you bought a lemon or do all HP computers give some sort of problems.